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On Point Garage Doors
Open 24 hours Sun-Thu, Fri 7-5 Free estimate Springs, openers, cables We come to you
Call same-day(929) 429-2429
New York, NY - open six days a week

Broken Spring Replacement

We replace broken torsion and spring replacements with correct sizing, proper balance, and safe installation..

Free estimateSame day whenever possibleCommon parts on board

Put it on the schedule for your broken spring repair

Tell us what the door is doing. The estimate is free either way.

Or just call (929) 429-2429 and talk it through.

Home › Broken Spring Replacement

What we do

We replace broken torsion and spring replacements with correct sizing, proper balance, and safe installation.

Attached garage on a residential street in Brooklyn, NY

What we do in Brooklyn

The same six jobs as everywhere else we work, with the parts for the doors common here already on board.

Inside the On Point Garage Doors truck: springs, rollers, drums and hinges stocked for New York
Tools On Point Garage Doors carries for garage door repair in New York, NY
Dented panel sections on an older garage door in New York, NY

Spring Repair

Spring Repair is one of our most common service calls. The job is straightforward when done by a trained technician, but it has serious safety implications when DIY-attempted - which is why we're called every week to fix damage from someone trying to handle it without the right tools or experience.

How We Perform Spring Repair

inspect both torsion springs, measure inside-diameter and wire size, replace with matched IPPT (inches per pound torque) calibrated to door weight, balance and cycle-test

Garage Door Safety

Federal UL 325 is the safety standard governing residential garage door openers. It exists because in the early 1990s, multiple children died in garage door accidents - doors closing on small bodies, doors falling because of broken safety systems. Every modern opener is required to meet UL 325, and we test compliance on every single job:

If your door fails any of these tests, we don't leave until it's fixed - even if you didn't call us about safety. This is non-negotiable. Most "won't close" calls actually trace to a photo-eye misalignment which is a safety system catching a real problem; bypassing it is illegal under UL 325.

Springs

Garage door problems in NYC don't wait for business hours. Springs is one of the most-called-about issues in our Brooklyn, Queens, Manhattan, Bronx, Staten Island, Long Island, and northern New Jersey service area, and the good news is most cases resolve in a single same-day visit.

The components most-frequently involved in a springs situation are the torsion-spring system (one or two springs above the door, holding stored energy that lifts the door weight), the lift-cable assembly (steel cables on each side of the door connected to drums on the torsion shaft), the photo-eye safety sensors (paired beam-eyes 6 inches off the floor), the opener head unit (motor + logic board + drive train), the trolley and rail assembly (the carriage that physically pushes/pulls the door), and the door panels themselves (4 to 7 horizontal sections joined by hinges).

A correct diagnosis starts at the symptom and walks backward through the system.

Anything outside that range usually involves either a full opener replacement, a full panel replacement, or a complete door replacement - those are bigger conversations and we walk through the full options before any commitment.

Popular service areas

We provide this service across Brooklyn · Queens · Manhattan and 70+ other NYC, Long Island, and NJ locations.

How Long Do Garage Door Springs Last

Garage door problems in NYC don't wait for business hours. How Long Do Garage Door Springs Last is one of the most-called-about issues in our Brooklyn, Queens, Manhattan, Bronx, Staten Island, Long Island, and northern New Jersey service area, and the good news is most cases resolve in a single same-day visit.

The components most-frequently involved in a how long do garage door springs last situation are the torsion-spring system (one or two springs above the door, holding stored energy that lifts the door weight), the lift-cable assembly (steel cables on each side of the door connected to drums on the torsion shaft), the photo-eye safety sensors (paired beam-eyes 6 inches off the floor), the opener head unit (motor + logic board + drive train), the trolley and rail assembly (the carriage that physically pushes/pulls the door), and the door panels themselves (4 to 7 horizontal sections joined by hinges).

Why On Point Garage Doors

On Point Garage Doors handles garage door repair across the New York metro area - all five NYC boroughs, Long Island (Nassau and Suffolk), and Northern New Jersey.

We service every major brand including LiftMaster, Genie, Chamberlain, Craftsman, Wayne Dalton, Amarr, Marantec, Linear, and Clopay.

Our Service Area

NYC: All five boroughs - Brooklyn, Queens, Manhattan, The Bronx, Staten Island. Long Island: Nassau County (Hempstead, Garden City, Massapequa, Hicksville, Levittown, and surrounding) and Suffolk County (Huntington, Smithtown, Babylon, Bay Shore, Patchogue, Riverhead, Hamptons). New Jersey: Hudson, Bergen, Essex, Union counties - Jersey City, Hoboken, Newark, Elizabeth, Bayonne, and surrounding.

Standard vs High Cycle Springs

Garage door problems in NYC don't wait for business hours. Standard vs High Cycle Springs is one of the most-called-about issues in our Brooklyn, Queens, Manhattan, Bronx, Staten Island, Long Island, and northern New Jersey service area, and the good news is most cases resolve in a single same-day visit.

The components most-frequently involved in a standard vs high cycle springs situation are the torsion-spring system (one or two springs above the door, holding stored energy that lifts the door weight), the lift-cable assembly (steel cables on each side of the door connected to drums on the torsion shaft), the photo-eye safety sensors (paired beam-eyes 6 inches off the floor), the opener head unit (motor + logic board + drive train), the trolley and rail assembly (the carriage that physically pushes/pulls the door), and the door panels themselves (4 to 7 horizontal sections joined by hinges).

Spring and motor replacement in Manhattan

In Manhattan the spring call usually arrives together with the opener. A garage under a townhouse in the East 60s or a parking level in Chelsea runs the door more times a day than a suburban house does in a week, so the spring reaches the end of its cycle count and the opener that has been straining against it strips its gear in the same season. We replace both in one visit when that is what the door needs, size the spring to the door's actual weight, and set the opener force afterwards so the new motor is not doing the spring's job. Same-day across Manhattan, and the estimate is free.

Questions we get asked

Do you replace one spring or both?

We’ll inspect and recommend the safest option based on your setup.

Why do both springs need to be replaced?

If one spring broke, the other is the same age and will fail soon. Replacing both prevents another service call in weeks.

Booking takes a minute

Around Brooklyn, one call gets you a two-hour slot and a heads-up call before the technician sets off. We don't buy leads and nobody on a phone judges a door they can't see.

Free estimate across Brooklyn, NY and the towns around it.

Book a visit today

Describe the fault and we'll give you an honest arrival time. The visit and the estimate is free, anywhere in Kings County.

Easier to explain by phone? Call (929) 429-2429.

Two minutes to a free estimate on any garage door

Tell us what the door is doing. The estimate is free either way.

Or just call (929) 429-2429 and talk it through.

The other six things that go wrong