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Nobody inspects their garage door cables or rollers, yet here they work harder than almost anywhere: steep little driveways, salt off the avenues all winter, two-car doors that go up and down all day. When a door starts closing on a slant or clattering over the top of the track, it's usually one of them. Leave a door with a loose cable shut and call. The estimate is free.
Garages under the house at the foot of a steep driveway take knocks that flat garages don't. Plowed snow and ice get shoved against the bottom of the door, a car rolls a foot too far and taps it, and the bottom section takes the hit at one corner. That side's cable goes briefly slack, hops a groove on the drum, and from then on the door closes on a slant. Most people feel the draft through the gap before they see the lean. When the damage is to a section of the door itself rather than its cables, see garage door panel replacement.
Call at that stage, with the cable still hanging on. Wait, and each trip strains the slack side harder until it parts and that corner of the door falls.
Plenty of detached garages at the end of a shared driveway, particularly in the older neighborhoods, still use extension springs, the long coils stretched out over each track, and their lift cables loop over small pulleys near the front. Those pulleys wear out of round, the cable wears where it bends around them, and a surprising number of these doors have no safety cable through the springs at all.
On a door like that the lift cables, the pulleys and a safety cable for each spring are done together as one job. Fixing only the cable that snapped leaves the other side, and the springs, exactly as worn as before.
A two-car door on a busy household's garage opens for two commutes, the morning drop-off and every errand after that. Plain steel rollers on a door like that dry out, the wheels wear flat, and the door clunks every time it rolls over the curve at the top of the track. The salt that blows into the garage in winter speeds all of it up.
A full set of sealed-bearing nylon rollers takes the clatter out and keeps turning through the wet months. It's a short job, and the change in how the door sounds is immediate.
The order doesn't change from one door to the next.
Auto shops, warehouses and building parking garages run their doors all day, and their cables and rollers are heavier than a house door's, often on high-cycle springs. A cable failing on one of those can shut a business or a building's parking in the middle of the day.
Tell us it's a commercial door when you call. The heavier parts come along, and a door that's stuck open or stuck shut is secured first.
A gap along the floor on one side when the door is shut. Frayed strands poking out where the cable loops through its bottom bracket. A roller with a chipped or wobbly wheel. A clunk as the door passes over the curve near the top. A door that lurches at the start of its lift. Any of those is a small repair now and a bigger one after the cable gives out.
Bay Ridge, Dyker Heights, Marine Park, Mill Basin and Kensington in Brooklyn; Bayside, Fresh Meadows, Whitestone and Middle Village in Queens; and on Long Island, Levittown, Massapequa, Hempstead and the towns east of them.
Tell us the block and you get a time window that accounts for the drive.
Both sides together. Mismatched cables wind at different rates.
Springs unwound first. Always, before a cable is freed.
The whole path checked. Drums, pulleys and brackets, not just the cable.
An even door when we leave. Closed flat to the floor and balanced.
One cable has likely slipped on its drum or stretched. Call while it's still attached; a cable that lets go drops that corner of the door.
Those are extension springs. The pulleys their cables run over wear, and every spring needs a safety cable through it, so pulleys, cables and safety cables are replaced in one go.
Usually worn rollers bumping over the curve of the track. A set of sealed-bearing rollers ends the clunk.
Yes. Heavier cables and high-cycle parts come along, and a stuck door is secured first.
It's better not to. When it snaps, that side drops. Leave it down and phone us.
It is; you get it on paper first and make the call.
Call, or fill in the form with the block and a line about the door; a phone picture of the bottom corners means the right cables come along. The technician calls before pulling up, with parking in mind.
Free estimate across Brooklyn, Queens and Long Island.
Describe the fault and we'll give you an honest arrival time. The visit and the estimate is free, anywhere in Kings County.
Easier to explain by phone? Call (929) 429-2429.
Tell us what the door is doing. The estimate is free either way.