SMS Terms & Conditions
Last Updated: April 16, 2026
By providing your phone number and opting in to receive text messages from OnPoint Pro Doors (operated by Prolift Garage Doors LLC), you agree to the following terms and conditions.
Program Description
OnPoint Pro Doors offers an SMS messaging program to help customers schedule service, receive appointment confirmations, get service reminders, and be informed of special offers related to garage door repair and installation services.
Consent to Receive Messages
By opting in, you consent to receive recurring automated marketing and transactional text messages from OnPoint Pro Doors at the phone number you provided. Consent is not a condition of purchasing any goods or services. You may opt out at any time.
Message Frequency
Message frequency varies based on your interaction with our business. You may receive messages for:
- Appointment confirmations and reminders
- Service technician arrival updates
- Post-service follow-ups and maintenance reminders
- Special offers and promotional discounts
- Seasonal service recommendations
Message and Data Rates
Message and data rates may apply. OnPoint Pro Doors does not charge for sending or receiving text messages, but your mobile carrier's standard message and data rates will apply. Contact your mobile carrier for details on your messaging and data plan.
How to Opt Out
You can opt out of receiving SMS messages at any time by:
- Replying STOP to any text message from us
- Calling us at (929) 429-2429
- Emailing service@onpointprodoors.com
After you opt out, you will receive one final confirmation message acknowledging your request. You will not receive any additional messages unless you opt back in.
How to Get Help
Reply HELP to any message for customer care, or contact us at (929) 429-2429 or service@onpointprodoors.com.
Supported Carriers
This program is available on major US mobile carriers including AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, Boost Mobile, MetroPCS, Cricket Wireless, and others. Carriers are not liable for delayed or undelivered messages.
Privacy
We respect your privacy. Your phone number and any information you provide through our SMS program will only be used to contact you about OnPoint Pro Doors services. We do not sell, rent, or share your mobile phone number or opt-in information with any third parties for their marketing purposes. For full details, see our Privacy Policy.
Eligibility
You must be 18 years of age or older and the authorized account holder of the mobile device to opt in to receive SMS messages from OnPoint Pro Doors.
Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued participation in the SMS program after changes constitutes acceptance of the new terms.
Contact
OnPoint Pro Doors (Prolift Garage Doors LLC)
Phone: (929) 429-2429
Email: service@onpointprodoors.com
Website: onpointprodoors.com